The people who work in the clerk’s office and for the judges want to answer your questions, but they must stay neutral and impartial. Being “neutral” means they must not make any recommendations about what you should do. Being “impartial” means they must treat everyone the same. They cannot give you legal advice, but they can give the same types of information to people on both sides of a case. “Legal advice” is what you would get from a lawyer – the lawyer applies the law to the facts of your case and recommends that you take a particular course of action.

Here's are some things that clerks and court staff can and cannot do for you.